Jargon

A running dictionary of the phrases that permeate the consulting world, and business more broadly.

  • peel the onion

    to systematically probe a particular issue by looking beyond superficial or easily accessible aspects; suggests the presence of multiple fine layers to a topic, as with the skins covering an onion; the user of this expression believes that a prima…

  • bench strength

    the depth of talent that an organization or unit possesses, with the implication that its more junior employees are capable of assuming greater responsibilities when the need inevitably arises; generally used to refer to a senior executive’s immediate reporting staff,…

  • buttoned-up (buttoned-down)

    to indicate that a particular work product or analysis is comprehensive, accurate, and/or capable of withstanding close scrutiny; suggestive of a shirt or uniform whose buttons have been fully fastened, without any having been missed, giving a neat and completed…

  • ninja

    a word used as a job title in organizations that are generally newer and tech-forward, and applied to roles in one of two very different categories: senior leadership, such as founders and others with sufficient equity stakes or income such…

  • throw the rope over the highest branch

    to make an attempt at the most aggressive target instead of something more easily reached, usually with the implication that this extreme goal is not necessary to meet the demands of the current situation, as in “We don’t have to…

  • tickle

    to informally check in on someone, with the connotation that the recipient of the gesture may require some good-natured cajoling to respond as desired, as in “Okay I’ll tickle the analytics team and make sure the omnichannel report is on…

  • that would be great

    a soft imperative artfully couched in innocuous language; generally converts the preceding or following phrase into a request, as in “If you could have those pages ready in an hour, that would be great”; used by those who want to…

  • it is what it is

    a brief declamation indicating that the thing speaks for itself, or that any unpleasant aspects of a situation cannot be changed, as in “The CEO just moved the update meeting for the third time after we rescheduled our whole month…

  • pass the laugh test

    to meet the most basic criteria for logic, plausibility, or probability, generally phrased in the negative, as in “I’m not sure that predicting a fivefold increase in sales next year will pass the laugh test”; the expression metaphorically gauges if…

  • at-bats

    discrete opportunities to attempt something, as in “We need to fix these issues before we ship the next version or we won’t get another at-bat”; derives from the sport of baseball, in which players face the opposing team’s pitcher multiple…