Jargon

A running dictionary of the phrases that permeate the consulting world, and business more broadly.

  • ring the cash register

    to make quick and profitable sales or collect earnings in some other straightforward manner; derives from the era of the mechanical cash register, for which completion of a transaction triggers the automatic opening of the cash drawer accompanied by an…

  • stirring a pot of water

    to perform a task that requires meaningful expenditure of energy and time but yields no conceivable benefits; may be done unwittingly, in which case this phrase may be used to gently admonish the hearer of the futility of his efforts,…

  • chalk the field

    to establish the parameters under which subsequent activities will take place, from the analogy to preparing a sports field for play by marking boundary lines, goal areas, etc.; used when preliminary steps are necessary to guide what ensues, as in…

  • shake the trees

    to attempt to revive a moribund organization or part thereof through radical action, as in “Sales have been down for three quarters so we’d better shake the trees here”; conveys the sense of rousing individuals from their torpor and triggering…

  • granular

    a detailed level of abstraction, often used when referring to the coarseness of a particular analysis, as in: “We need to get more granular on those Asian revenue projections, China needs separate numbers”; can imply that the work under review or…

  • hands

    often prefaced with ‘client’, this term is used to indicate the interpersonal skills of an individual in relation to a particular group of people, as in “That manager sure has great client hands”; connotes dexterity in navigating relationships and anticipating…

  • plowed ground

    a topic or area that has previously been the subject of sufficient discussion or analysis, rendering further work unnecessary; used when the speaker desires to steer the conversation in another direction while softly deflecting someone’s enthusiasm; instead of “We already…

  • crayon analysis

    a quick, crude and usually quantitative evaluation done to assess the magnitude of a situation, decision, etc.; calls to mind the hasty scribblings of a toddler and suggests that the result should be regarded with similar reverence; like several other…

  • flesh out

    to add additional substance, depth or comprehensiveness to something, as if performing a strange form of reverse butchery1; suggests that an initial work product is incomplete in its current form, as in “Let’s flesh out the Asia-Pacific marketing plan before…

  • drink from the fire hydrant

    to attempt to absorb information in the midst of a rushing onslaught of the same; often used in the context of introducing a new arrival to a project or organization, as in “My first two days leading the analytics team…